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JL Maréchaud

JL Maréchaud

ServiceNow

About JL Maréchaud

JL Maréchaud is a Principal AI Consultant at ServiceNow, with over 25 years of experience in artificial intelligence, cloud technologies, and technical leadership. Based in Montreal, JL has held diverse roles including data science lead, cloud technical advisor, enterprise architect, and head of technology at companies like ServiceNow, Google, IBM, Blue Yonder, and Ivado Labs.

Session

Gemini with ServiceNow: An Example of LLM Usage in Enterprise Workflows

The Tech Track (3:15 PM - 4:00 PM)

The conversation around AI and Large Language Models (LLMs) often centers on consumer applications, but their true power lies in transforming enterprise operations. In this session, we’ll move past the theory and dive into practical, real-world use cases for AI and LLMs within the ServiceNow platform.